1aauto
A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
1aauto Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
1aauto has 2.7 star rating based on 14 customer reviews. Consumers are mostly neutral.
67% of users would likely recommend 1aauto to a friend or colleague.
- Rating Distribution
Pros: Good shipping.
Cons: Horrible customer service, Multiple customer complaints with the same defect, New part broke.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
1aauto has 2.7 star rating based on 14 customer reviews. Consumers are mostly neutral.
67% of users would likely recommend 1aauto to a friend or colleague.
- Rating Distribution
Pros: Good shipping.
Cons: Horrible customer service, Multiple customer complaints with the same defect, New part broke.Recent recommendations regarding this business are as follows: "THIS COMPANY DOESN'T STAND BEHIND PRODUCTS!", "Shop elsewhere. Nothing should be this difficult and every company has a duty to be responsible and available at the numbers they advertise.", "Try to have a general understanding what you are needing make model & year of auto you are trying to find parts for", "Don't buy from these thieves.", "Do not buy parts from 1aauto.com. They knowingly sell defective parts that break under normal driving conditions.".
Most users ask 1aauto for the refund as a solution to their issues.
Review authors value the most Customer service and Discounts and Special Offers. Consumers are not pleased with Exchange, Refund and Cancellation Policy and Location. The price level of this organization is medium according to consumer reviews.
Media from reviews
Top 1aauto Reviews
"Follow up on order and a rma for return"
Just checking on a current order and a RMA I had requested on lineapparently it did not work on line because the very helpful young lady I spoke with said she...
"STAY AWAY-THEY DONT STAND BEHIND PRODUCTS!!"
STAY AWAY FROM THIS COMPANY! Please pass on to everyone as to not order and get SCREWED by this company!! They do not stand behind their products and have...
STAY AWAY-THEY DONT STAND BEHIND PRODUCTS!!
NEVER!!
- Sending sub par auto parts-dangerous
Preferred solution: Price reduction
User's recommendation: THIS COMPANY DOESN'T STAND BEHIND PRODUCTS!!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Battle Creek, Michigan
Follow up on order and a rma for return
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Gadsden, Alabama
Resolved: To see if my package was returned
Company fixed the issue and I have been provided with apology. Cliente service contacted me that was a mistake with the area code, instead of 35903 they shipped to 35901. Finally I got it 4 days later
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
To see if my package was returned
Preferred solution: I need my parts. If not a full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
New York, New York
Front struts do not fit
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Texas City, Texas
Cannot return an item after multiple attempts
User's recommendation: Shop elsewhere. Nothing should be this difficult and every company has a duty to be responsible and available at the numbers they advertise.
Hillsborough, North Carolina
I need you to send me a return label
Louisa, Virginia
Gas tank
Cancel order
Preferred solution: Transmission mount and engine mount
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Philadelphia, Pennsylvania
PACKAGE NEVER RECIEVED 2MVL27VDVLX
Preferred solution: Full refund
Damaged item
Preferred solution: I just want two new ones that will work
Richmond, Texas
Need a park
User's recommendation: Try to have a general understanding what you are needing make model & year of auto you are trying to find parts for
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
New strut broke in half while driving on highway
- New part broke
- Horrible customer service
Preferred solution: Let the company propose a solution
User's recommendation: Do not buy parts from 1aauto.com. They knowingly sell defective parts that break under normal driving conditions.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Bad quality
Sent a message to seller on March 8th. I told them that their own product reviews on their website show that their other customers are having the exact same issue with this item and they continue to sell it knowing that it is bad.
Their response was -"Hello,Thank you for your response. Please let us know if you have any further questions."Customer service 1/10.
- Multiple customer complaints with the same defect
Preferred solution: Let the company propose a solution
User's recommendation: Avoid. They have similar complaints on the same product but they continue to sell it. Screenshot of complaints in media files.
Deffective part
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Checking on refund
Preferred solution: Full refund
User's recommendation: Don't buy from these thieves.
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